FAQ

Frequently asked Questions.

Q:  Are you able to manufacture devices for unique environments?
A:  Yes. We routinely work with applications in vacuum environments as well as with many customers in the aerospace fields that have low outgas requirements.

Q:  Do you sell internationally?
A:  Absolutely! With the exception of some trade-regulated countries we regularly work with customers all over the world.

Q:  What is the minimum order for custom designs?
A:  Custom designs typically require a 5 piece minimum, with some exceptions. Submit your inquiry here for more details.

Q:  Do you have data sheets?
A:  Yes, Look for links to PDF datasheets/drawings on the Rotary Solenoids page.

Q:  What is the difference between bi-stable and self-restoring types?
A:  Visit the Rotary Solenoids page to see bi-stable and self-restoring operation in action, as well as to read more about the different types of solenoids we manufacture.

Q:  Where can I find torque data?
A:  You may use the submit an inquiry link to ask about a specific design’s torque and other load characteristics.

Q:  What forms of payments are accepted?
A:  Accepted forms of payment are business check or money transfer (terms net 30 with purchase order), or a major credit card.

Q:  What certification does Brandstrom Instruments have?
A:  We are Certified to AS9100D / ISO 9001:2015, click here to view our certification.

Q:  Where are your products manufactured?
A:  All of our products are manufactured at our facilities in Ridgefield CT, U.S.A. We utilize domestic materials and suppliers.

Q:  What is your warranty?
A:  Brandstrom Instruments warrantees our products for one year from date of shipment.

Solenoid Q&A

What are the different types of optical shutters?

There are rotary drive, iris and guillotine shutters to name a few. Brandstrom Instruments is a manufacturer of rotary solenoid optical shutters.

What is the difference between mechanical and electronic shutter?

Mechanical shutters function by moving a shutter, vane or filter in front of the aperture or light source, like a laser beam. A electronic shutter relies on image information gathered from a sensor that gathers the data one line at a time.

How does a solenoid work?

A solenoid is a simple solid state motor relying on an internal coil to generate a magnetic field to change state.

What is a bistable solenoid?

A bistable solenoid refers to a 2-state solenoid that changes state from position 1 to position 2 when a 50-100ms pulse of positive power is applied. It then remains magnetically latched until a reverse (negative) 50-100ms pulse is applied to return it back from position 2 to position 1.

What is a momentary solenoid?

This is a rotary solenoid that changes state from position 1 to position 2 when power is applied and remains in the secondary position until power is removed to return back to position 1.

What is a rotary solenoid actuator?

A rotary solenoid actuator is an rotary solenoid but with an attachment other than a shutter meant to move another device in the system.

How do solenoid actuators work?

A solenoid actuator works on the same principle as all other solenoids, but with an attachment other than a shutter meant to perform work. See solenoids in action.

Our Quality Policy

Consistently meet or exceed our customers expectations for product quality, reliability, performance and delivery by providing products and services of the highest possible standards and integrity with continuous improvement.